Shipping policy

shipping policy

thank you for shopping with snibby ♡

please review our shipping policy carefully before placing your order.

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processing time

all orders are processed within 3–5 business days (excluding weekends and holidays). processing time refers to the time required to prepare, pack, and ship your order.

during high-volume periods, promotions, or holidays, processing times may be slightly extended.

once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

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shipping times

delivery times vary depending on the shipping carrier and your location. estimated delivery dates are provided by the carrier and are not guaranteed.

snibby is not responsible for shipping delays caused by carriers, weather conditions, postal service interruptions, or other circumstances outside of our control once a package has been shipped.

 

 

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shipping costs

 

shipping rates are calculated at checkout based on your delivery location and order size/weight.

all shipping fees are non-refundable once an order has been shipped.

 

 

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shipping locations

 

we currently ship within the united states only.

 

 

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address accuracy

 

customers are responsible for providing accurate and complete shipping information at checkout.

snibby is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. if a package is returned due to an address error, additional shipping fees may be required to resend the order.

please contact us immediately at snibbyyco@gmail.com if you notice an error in your shipping address.

 

 

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lost, stolen, or delayed packages

 

once a package has been transferred to the shipping carrier, snibby’s is no longer responsible for lost, stolen, or delayed packages.

if your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly to file a claim. we recommend checking with neighbors or your local post office before contacting us.

 

 

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order tracking

 

tracking information will be sent via email once your order ships. please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.

 

 

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contact

for shipping-related questions, please contact us at snibbyyco@gmail.com.